Report My Loss Support

Getting help with use of Report My Loss

Frequently Asked Questions

The most common questions we receive about the Report My Loss service.

Report My Loss FAQ


Common support queries covered in more detail. If you are looking for a quick answer, we recommend checking the knowledgebase first.

Visit the knowledgebase

Request Support

Contact us via the link below, or if you prefer email and a member of our team will get back to you as soon as possible.

Submit a support request

Postal information and further details about Recipero (the providers of Report My Loss) can be found on the Contact Us page.

Found Something

If you find an item of property we recommend that you take it to your nearest police station or lost property office. They should be able to securely search to find the rightful owner and reunite them with their property or investigate further if the item is stolen, or linked to a crime. Please do not send found property to Report My Loss.

Police Information

If you represent a police force and would like to know more about Report My Loss, please go to: Police information.

Insurer Information

If you are an insurer and would like to know more about Report My Loss, please go to: Insurer information.

Other details and contact points

To write to us and for more information about Recipero the providers of Report My Loss please click here for additional detail.