Report My Loss Support

Getting help with use of Report My Loss

Frequently Asked Questions

The most common questions we receive about the Report My Loss service are answered in the FAQ section, if your query is more specific the additional help options below will help.

Report My Loss FAQ


Many common support queries are covered in more detail in our Helpdesk knowledgebase, so if you are looking for a quick answer we recommend review our knowledgebase first.

Visit the knowledgebase

Request Support

If you have a query you’d like our help with please contact us via the form on our Helpdesk site or if you prefer email and a member of our team will get back to you as soon as possible.

Submit a support request

Found Something

If you find an item of property we recommend that you take it to your nearest police station or lost property office. They should be able to securely search to find the rightful owner and reunite them with their property or investigate further if the item is stolen/linked to a crime. Please do not send found property to Report My Loss.

Police and Insurer information

If you represent a police force please go to: Report My Loss police information

If you are insurer interested in working with Report My Loss please go to: Report My Loss insurer information

Other details and contact points

To write to us and for more information about Recipero the providers of Report My Loss please click here for additional detail.